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Business Process Management 101

Information Guide to Business Process Management (BPM)

BPM: Enterprise Application Integration (EAI)

Enterprise Application Integration (EAI) is a technology platform that enables the unrestricted exchange and sharing of data and business process rules throughout different networks, software applications, and data sources in an organization. Most EAI platform solutions use middleware-based integration.

Middleware is software that acts as the interface between software systems that use different communication protocols and data formats and allows them to interoperate. As such, middleware performs conversion, transformation, aggregation, parsing and routing operations in order to integrate disparate systems and data. The various methods of application integration include:

  • Data-level integration - combines backend data repositories
  • User interface (UI)-level integration - uses scripting on UI-based events
  • Application-level integration - uses APIs and data connectors
  • Method-level integration - combines operations on multiple applications


    • More info on application integration

    Information Guide to Business Process Management (BPM)

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