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BPM System Components
1 Business Process Mapping
2 Business Rules Engine
3 Workflow Automation
4 Application Integration
5 Knowledge Base
6 Business Activity Monitoring
Business Process Management 101Information Guide to Business Process Management (BPM) |
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BPM: Knowledge Base ManagementA Knowledge Base (KB) is simply a data repository or other data store that contains the definitions for, and history of, all business processes in a Business Process Management (BPM) system for an organization. Information in a knowledge base is contained in a relational database so that queries can be performed on the database in real-time. In addition a knowledgebase provides an audit trail of historical information and is as such quite valuable when looking at trends, or doing strategic planning for process improvement. Often, additional information from a business activity monitoring system, such as alerts, trigger points, and process status can be kept in a knowledge base as well for error analysis and reduction. More info on BPM |
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